Help Center

Frequently Asked
Questions

Everything you need to know about Ottish — courses, payments, live classes and your account.

Answers, fast

Getting Started
What is Ottish and who is it for?

Ottish is a bilingual (English + नेपाली) exam-preparation platform for Nepal civil service aspirants — offering courses, mock exams, live classes and AI-powered study tools.

Do I need to pay to start learning?

No. You can create a free account and access selected free courses, daily challenges and sample tests. Premium unlocks unlimited tests and discounts.

Courses & Tests
How are courses different from test bundles?

Courses are structured learning paths with lessons and materials; test bundles are collections of mock exams and practice papers. Many learners use both together.

Are the mock exams like the real Lok Sewa exam?

Yes — papers follow the official syllabus and marking scheme, with timed sections and detailed explanations after each attempt.

Payments
What payment methods do you accept?

We support popular Nepali payment gateways. All transactions are secure and you receive an instant receipt by email.

Does Premium unlock course content?

No — courses are always purchased separately. Premium makes all tests free and gives you a discount on courses.

Account
Can I use Ottish on mobile?

Yes — Ottish works in your browser and via the Android app, with your progress synced across devices.

Still Curious?

Still have questions?

Our team is here to help — reach out and we'll get back to you.